DJ Grigg - Blog Post new office open hours

Notice: New Office Hours

📢 Important Update: New Office Hours at DJ Grigg Financial! 📢

Dear Valued Clients and Community Members,

We’re excited to share an important update regarding our office hours at DJ Grigg Financial. In response to evolving client preferences, we’ve decided to adjust our office hours to better align with the way our clients prefer to communicate with us.

Essentially, we’ve noticed a significant shift in client communication preferences, with the majority now opting for online interactions rather than in-person visits to our office. As such, the need to open the office five days a week has diminished.

Effective 1 March 2024, our office in Traralgon will be attended from 9am-1pm and 2pm-5pm, Monday to Thursday. While our doors may be closed on Friday, our commitment to serving you remains steadfast with our business hours remaining 9am-5pm, Monday to Friday.

Here’s what you need to know:

1. Appointment Options: Appointments with our skilled accountants will continue to be offered on Fridays, accessible through phone or Zoom. Whether you prefer a virtual consultation or a phone call, we’re here to accommodate your needs.

2. Phone Support: Our phone lines will remain open on Fridays during regular business hours. However, since we are working remotely, you will be asked to leave a detailed message outlining the nature of your inquiry. Rest assured, our team will diligently monitor messages and return calls promptly based on urgency.

3. Online Services: Our online services and resources will remain available 24/7 for your convenience. Utilize our online portal for document submissions, account inquiries, and more at any time.

We believe these adjustments will allow us to serve you better while also adapting to changing communication preferences. Your satisfaction and convenience are our top priorities.

Should you have any questions or concerns regarding these changes, please don’t hesitate to reach out to us.

Thank you for your continued support and understanding as we strive to enhance our service offerings. We look forward to continuing to serve you with excellence.