Frequently Asked Questions

Here are some of our most frequently asked questions.

Your Tax File Number can be found on documents you have received from the ATO. We are working hard to ensure that all our clients have a communication from the ATO (like a Notice of Assessment) available to them through their secure client portal.

It is our preferred method to share sensitive information with you as this mitigates opportunities for identity thieves and scammers.

If you have logged into your client portal and have been unable to find a document available, please feel free to send a message through the portal, email, or call, and we will provide one for you.

Can’t find the answer you are looking for? Feel free to contact our office.